What are your support SLAs?

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• I would like to contact support. How do I open a support ticket?

  You can contact support via https://support.assertion.cloud or by sending an email to sbcsupport@assertion.cloud

• Is there a plan for phone support in my local time zone?

  We currently offer only web and email support.

• Do you support offline payments and invoices?

  Yes, you can write to sales@assertion.cloud to purchase using the offline method.

• What currencies are supported?

  We support US dollars (USD)

• I do not see my vendor / version of the SBC supported. What do I do?

  We are constantly adding new integrations (vendor support) to the product. Please contact sales@assertion.cloud if you have a large opportunity at hand and want to request a specific integration / accelerate its development.