I would like to contact support. How do I open a support ticket?

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• I would like to extend my current plan or change my current plan? Whom do I need to contact?

  Please contact sales@assertion.cloud

• Is there a plan for phone support in my local time zone?

  We currently offer only web and email support.

• I would like to get a tax invoice. Where can I download that?

  Please contact sales@assertion.cloud to get a tax invoice for your recently purchased order.

• What are your support SLAs?

  We strive to provide the quickest possible service to all customers and partners. If you wish to have guaranteed SLAs, please consider signing an MSA agreement with Assertion.

• Do you support offline payments and invoices?

  Yes, you can write to sales@assertion.cloud to purchase using the offline method.