Do you share the reports with your partners, associates or affiliates?

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• Do you provide remediation services, or do you have any services partners who can provide remediation services?

  Assertion does not have a service department and we rely on our partners to provide services. You may contact your existing communication partner or one of our services partners (listed on our site) to help you with remediation.

• For how many days do you keep the collected data and reports?

  Please refer to our data governance policy at https://assertion.cloud/wecare/sbcs-privacy-policy/

• Can someone from your team at least help us understand the findings? Is there some basic consultation provided?

  Assertion does not have a service department and we rely on our partners to provide services. You may contact your existing communication partner or one of our services partners (listed on our site) to help you with consultation.

• What are your support SLAs?

  We strive to provide the quickest possible service to all customers and partners. If you wish to have guaranteed SLAs, please consider signing an MSA agreement with Assertion.

• What are the various paid plans and advantages of each?

  We offer flexible plans to suit your needs. The plans are: Pay-as-you-go plan for one-time detailed report We offer 2 types of Subscription plans Quarterly plan for one report every 90 days Unlimited plan for unlimited scheduled and ad-hoc reports ...