Why do you need my phone number and email?

We need your phone number and email so we can send you the secure verification code (OTP) every time you need to login.

We do not use a static password to login because it is less secure.

• Related Articles

• Is there a plan for phone support in my local time zone?

  We currently offer only web and email support.

• I was supposed to get a secure verification code (OTP), but I am yet to receive it. What should I do?

  We send the (same) secure verification code (OTP) to both your email and mobile phone. Please make sure you have entered both your email and phone number correctly. In very few cases the email delivery is delayed by maximum of 10 mins mainly because ...

• I have not received summary report email even after 180 mins, what should I do now?

  If the scan has taken over 180 minutes and you have not received an email indicating its failure or success, please report this issue to sbcsupport@assertion.cloud

• Do I need to buy the detailed report in a stipulated time frame?

  Yes, you need to purchase the detailed report within 30 days of the date of scan.

• Do we need to sign any contract (NDA / MSA) to use your scan?

  No, you do not need to sign any contract with us to use the scan. Go ahead and scan now!