I have not received summary report email even after 180 mins, what should I do now?

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• Summary report email gone into my junk / spam folder, and I lost it. How can I retrieve it again?

  You can login to the portal, click on the dashboard (four square icon on the left navigation bar), and locate your scan in the list of scans. Click the "View Summary Report" button to view the summary report of your scan.

• How do I see my summary report?

  You can login to the portal, click on the dashboard (four square icon on the left navigation bar), and locate your scan in the list of scans. Click the "View Summary Report" button to view the summary report of your scan.

• Is the summary report available as a PDF?

  Yes, the summary report is available as a PDF and can be downloaded.

• The summary report did not indicate any issues. Do I need to buy the detailed report?

  No. If the summary report does not indicate any issues, you do not need to purchase the detailed report.

• I see failures in the summary report. What do I need to do now to remediate the failures?

  You need to get the detailed report (available at a small fee), follow the instructions to remediate, and remediate the issues. Not all suggestions can be immediately acted upon. Remediate what you can immediately to contain the attack. Perform the ...