What is your privacy policy, terms of service and EULA?

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• What is your data governance policy?

  Please refer to our data governance policy at https://assertion.cloud/wecare/sbcs-privacy-policy/

• Can your service be hacked? How secure is it?

  We have secured our service with the best possible levels of security and encryption. The service is only available via HTTPS, secured with 2048-bit encryption key. The data is stored in an encrypted manner, encrypted with XTS-AES-256. Data at rest ...

• For how many days do you keep the collected data and reports?

  Please refer to our data governance policy at https://assertion.cloud/wecare/sbcs-privacy-policy/

• Where is the collected data stored (which cloud service)? Can it be stored in my country?

  We host the service on AWS. In case you have specific data localization needs, please contact sales@assertion.cloud. Most likely, we will be able to store your data in the AWS region in your country, provided there are sufficient customers in that ...

• Is this service SOC2 compliant?

  We are in the process of SOC2 certification readiness, and the work is ongoing. We are 100% committed to being a SOC2 certified provider.