Does the scanner on the laptop keep running even after the scan is completed?

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• I do not have internet connectivity from my laptop. How do I scan?

  You can start the scanner utility and once it detects that it does not have connectivity to the cloud service, it will enter offline mode. In this mode, the scanner will provide an interactive UI to perform the scan. Data is collected and kept ready ...

• What are the hardware and software requirements on my laptop to run the scanner?

  The scanner requires a PC with 8GB RAM and a free disk space of 1 GB. The current version of scanner supports Windows 10 or Windows 2016 server.

• I do not have connectivity to the SBC from my laptop. How do I scan?

  You need to download and run the scanner utility on a machine from where you can access to the management interface of the SBC.

• I accidentally closed the scanner while it was scanning, what should I do?

  It depends on what the scanner was doing at that time. If it has finished collecting and uploading the data and you saw the message “You may close this window now”, then it is safe to close it. You do not need to do anything. You may verify that if ...

• Is downloading the scanner utility mandatory? (My company does not allow executables to be downloaded from the internet)

  We have an asset-light approach to the scan and do not use an agent approach that requires you to install a software component on any machine in your network. The scanner utility collects data from your SBC, strips out personal and sensitive data ...